Yesterday at lunchtime, the pharmacy computer called my cell phone to inform me that an appeal was underway regarding a prescription medication that I had recently been prescribed.
A couple of hours later, I got a phone call from a real person, a pharmacist at Duke. I had met this pharmacist last Thursday, when she checked whether I could get the drug, brought me a handout on the drug, and then ran through all the information about how to take the drug and what to expect. She didn't know the prescription was not approved yet, so I updated her, and she promised to call back at the end of the week.
Now I am just waiting to see what happens. Will I get the drug, or not? On which day will I hear? We ought to have a pool. Place your bets!